The best in the world

  • Home
  • Technics
  • Finance
  • Ratings
  • Cars
  • Movie
  • People
  • Home
    • Technics
    • Finance
    • Ratings
    • Cars
    • Movie
    • People

Home Tourism

Rating of the most common complaints about Russian hotels

Share
Pin
Tweet
Send
Share
Send

The Association of Russian Tour Operators (ATOR) analyzed 5 thousand reviews of people vacationing in the summer of 2015 in various Russian hotels and resorts. Based on these reviews was compiled rating of the most common complaints about Russian hotels.

Most reviews (75%) were positive, the remaining 25% were negative. At the same time, a quarter of positive reviews are custom-made and written on the instructions of hoteliers.

So, what are the tourists dissatisfied with who have decided to visit domestic hotels?

7. Inconsistency of the description and photos on the site

6% of users noted a discrepancy between the enticing photos on the hotel website and what they actually saw. Because of the “Photoshop masters,” a tourist’s vacation can be seriously ruined. Few people are pleased to see a shabby cramped room instead of a beautiful spacious room or enjoy the views of the garbage dump instead of a pine grove.

6. Price mismatch

6% of tourists complained that the room rate was much higher than its quality.

5. Problems with room cleaning

8% of negative reviews are associated with this defect. In one review concerning the sanatorium in Belokurikha, it is said that the vacationer had to run after the maid to change her towel, bring toilet paper, soap, etc. Garbage was not cleaned for a week and the problem was solved only after the guests turned to the reception.

4. Appliances and plumbing do not work

The inability to use these benefits of civilization faced 8% of Russian tourists. Since the reviews are related to summer vacations, it is easy to imagine what it is like to live in a room with a non-working air conditioner when the heat reigns above 30 degrees.

3. Poor nutrition

With poorly prepared, stale or monotonous food, 9% of negative reviews about visiting hotels and resorts of the Russian Federation are associated. Some tourists note that live cockroaches ran around prepared dishes, and “cooked”, dead insects came across served portions. Sometimes unappetizing “seasonings” like hair come across in food.

2. Poorly trained, unfriendly, rude staff

15% of vacationers complained about boorish or frankly unfriendly attitude of staff in hotel complexes and boarding houses. Some hotel employees perceive their work as a heavy duty, and guests - as an annoying element of the landscape, which is better to quickly get rid of.

1. The quality of the number of rooms

This claim (17%) ranks first in the top 7 most frequent complaints of guests of domestic hotels. Spots on the mattresses and bedbugs beneath them, cockroaches running along the walls - this picture can horrify even a person accustomed to Spartan conditions. What can we say about tourists who come to hotels to relax and unwind.

According to Maya Lomidze, head of the ATOR, due to the low hotel service, those residents of Russia who used to have a rest in Turkey and Egypt can stay at home, refusing to rest in the Crimean or Krasnodar resorts.

Share
Pin
Tweet
Send
Share
Send

Watch the video: She Has Lived In This Hotel For 25 Years! (June 2025).

Similar Articles

Ranking of countries by mortality rate due to malnutrition
Cities and countries

Ranking of countries by mortality rate due to malnutrition

2020
Solo Trekking: 10 Tips For Those Who Are Not Afraid To Travel Alone
Tourism

Solo Trekking: 10 Tips For Those Who Are Not Afraid To Travel Alone

2020
The most ridiculous and stupid advertisement in Russia, 30 photos
Ratings

The most ridiculous and stupid advertisement in Russia, 30 photos

2020

Leave Your Comment

Recommended

Top 5 Windows 8 Ultrabooks

Top 5 Windows 8 Ultrabooks

2020
The most popular resorts in Greece (Overview)

The most popular resorts in Greece (Overview)

2020
10 budget destinations for tourism in 2018

10 budget destinations for tourism in 2018

2020
Top 7 scary Christmas stories

Top 7 scary Christmas stories

2020

Popular Categories

  • The most in the world
  • Books
  • Medicine
  • Tourism
  • Technics
  • Articles
  • Nature
  • Food and drink
  • Cities and countries
  • Cars

Recent

Top 10 Movies for Two rated by Movie Search

The 10 best TVs of 2019 in terms of price / quality

10 most interesting opinion polls in Russia 2018-2019

7 useful inventions that have not been given a move

Best cities of Russia in terms of quality of life 2019

The best interior and design magazines

Actual

Rating of the best action cameras
Technics

Rating of the best action cameras

2020

Over the past couple of years, action cameras have become very popular due to the ability to preserve bright and fleeting moments. Especially like this device came to sports lovers, cyclists, surfers, snowboarders and many others, if they do not have an action camera, they are sure to dream of buying it. To ...

Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

The most expensive jewelry in the world

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

Rating of political parties in Russia

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

Rating of the best tanks in the world

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

Top 5 best non-alcoholic cocktails

2020

The best in the world

The best in the world.

Recent

  • The most beautiful girl in the world
  • The best films about the Great Patriotic War, rating
  • The most miraculous icons in the world

Popular Categories

  • Cars
  • Ratings
  • Finance

© 2025 https://efuc.org

  • Sport
  • Books
  • Nature
  • Technics
  • Tourism
  • The most in the world
  • Coronavirus
  • Cities and countries
  • Food and drink
  • Medicine

© 2025 https://efuc.org